New York City forces Uber to add tipping option to its app

Uber App Would Add Tipping Option Under Changes Considered By City

On Monday, the Taxi and Limousine Commission - which regulates yellow cabs and for-hire vehicles - said will propose a rule requiring Uber and similar services to enable tipping in their apps. The petition said drivers were losing out on cash because riders can't leave an extra tip within the app. Jim Conigliaro, the drivers guild's founder, said on a call with reporters that the group is also interested in regulations that would require Uber to pay a living wage or cap the number of Uber drivers in NY so that those on the roads will have an easier time making a living.

There is also 30-day public comment period and public hearing, and a board of commissioners votes on the final rule.

Uber spokeswoman Eva Behrend, noting that the report relates to complaints dating back two or three years, said, "We've significantly improved our processes since then".

"The exploitation of ride-hail drivers must end and this is an important first step", he said in a statement. What's more, the Lyft app includes the ability to put that tip on your credit card, but Uber's app is still tip-less. If Uber is forced to adopt tipping in its two most important US markets, it wouldn't make much sense to refuse to do so elsewhere.

Delhi-NCR residents got their first taste of Ola and Uber drivers' strike against the cab companies in February this year, which went on for nearly two weeks.

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The city's taxi agency has a tip for Uber - make it easier for passengers to give gratuity.

Drivers' organizations say they are thrilled that the TLC is considering the rule. Uber is unique among ride-hailing companies in its total disdain for in-app tipping. Besides, there have been multiple times when I've wanted to tip my driver but wasn't able to due to not having cash on hand.

When Uber launched, one of its purported innovations was that there is "no need to tip", but after the company dropped fares and restructured the way drivers are paid, a number of drivers began to cry foul - especially since Lyft and Juno, another competitor, allow in-app tipping. The average UberX driver in the state earned between $23 and $24.50 an hour in October 2015, but after expenses like gas and vehicle insurance, the typical driver in NY was left with a bit more than $19 an hour. "I find myself working longer hours to make up the lost pay".

A pro-tipping rule in NY would be a big victory for the Independent Drivers Guild, an organization that Uber helped set up previous year in conjunction with the International Association of Machinists and Aerospace Workers, a trade union.

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