Uber Unveils Service for Healthcare Customers

Uber health

Lyft has partnered with Allscripts, an electronic health record company that reaches an estimate seven million patients, to help reach its goal.

The goal of these two companies is to reduce the number of people who miss medical appointments because of transportation issues. Coordinators can schedule rides on behalf of patients, caregivers and staff to take place immediately, within a few hours, or up to 30 days in advance.

Every year, 3.6 million Americans miss medical appointments because they don't have transportation.

Uber Health will partner with healthcare organizations to provide reliable, comfortable transportation for patients.

The firm hopes to do this by adding more partners and evolving its services 'until no one in this country ever misses out on critical care because they can't get a ride, ' Baga explained.

"Health IT should always put the patient first and this partnership is representative of Allscripts commitment to connecting communities and helping providers deliver services their patients need", he said in a statement.

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Last week, Uber introduced Uber Health, a service that allows hospitals, doctor's offices, and other health systems to order an Uber for their patients. And as urban populations continue to grow, it is likely that more healthcare services and organizations will become part of the "smart city" conversation to excel urban health.

What we don't know yet, though, is whether or not Uber Health will be able to offer rides to those persons with disabilities - whether something like the Uber XXL now offered for larger groups, or any other specific types of vehicles, will be available to those using a wheelchair, etc.

This announcement from Lyft comes right on the heels of a healthcare platform launch announcement from its main competitor, Uber. Healthcare technology companies like Bracket Global and Collective Health are also exploring ways that Uber Health can work with their offerings. "We have been working hard to develop, implement, and customize numerous safeguards", says Uber Health's general manager. The functionality will provide an easier way for patients without access to transportation to make it to doctors' appointments.

With both Uber and Lyft, health care providers use a custom desktop platform that allows them to schedule multiple rides at once.

Additionally, if a patient experiences some kind of medical emergency in an Uber, the company says the driver is encouraged to call 911.


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